Integrity Furniture ("we," "us," or "our") operates the website integrityfurniture.shop (the "Site"). This Privacy Policy explains what personal information we collect, how we use and share it, and the choices and rights you have. By using our Site or placing an order, you agree to the practices described in this policy.

Information We Collect

Information you give us

  • Contact details: name, email address, phone number
  • Order details: billing address, shipping address, and the products you purchase
  • Payment information: payment card details are entered through our secure third-party payment processor. We do not store your full card number on our servers.
  • Communications: messages you send us by email, phone, or contact form, including requests for support, returns, or refunds

Information collected automatically

When you visit our Site, we and our service providers may automatically collect:

  • Device and browser information (such as browser type, operating system, and IP address)
  • Usage information (such as pages viewed, products browsed, time spent on the Site, and how you arrived at our Site)
  • Approximate location based on your IP address

This information is collected through cookies and similar technologies (see "Cookies and Tracking" below).

How We Use Your Information

We use your personal information to:

  • Process, ship, and deliver your orders
  • Send order confirmations, shipping updates, and tracking information
  • Process returns, refunds, and exchanges
  • Respond to your questions and provide customer support
  • Detect and prevent fraud and protect the security of our Site
  • Improve our Site, products, and customer experience
  • Send marketing emails, only if you have opted in. You can unsubscribe at any time.
  • Comply with legal obligations

How We Share Your Information

We do not sell your personal information. We share it only as needed to run our business:

  • Payment processors, to securely process your payments
  • Shipping carriers and delivery partners, to deliver your orders
  • E-commerce platform and IT service providers, to host and operate our Site
  • Analytics and advertising providers (such as Google), to understand how our Site is used and to show relevant ads
  • Legal authorities, when required by law, to respond to legal requests, or to protect our rights, customers, or others
  • Business transfers, in connection with a merger, sale, or acquisition of all or part of our business

These third parties may use your information only to provide services to us, in accordance with their own privacy policies and applicable law.

Cookies and Tracking

We use cookies and similar technologies to keep items in your cart, remember your preferences, understand how visitors use our Site, and measure the effectiveness of our advertising. We may use services such as Google Analytics and Google Ads, which use cookies to collect information about your visits.

You can control or delete cookies through your browser settings. Disabling cookies may affect how parts of the Site function. To learn how Google uses data, visit policies.google.com/technologies/partner-sites. You can opt out of personalized Google ads at adssettings.google.com.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information, including secure (SSL/HTTPS) encryption for data sent through our Site. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We keep your personal information only as long as needed to fulfill orders, provide customer service, comply with legal, tax, and accounting obligations, resolve disputes, and enforce our policies.

Your Rights and Choices

You may:

  • Request access to the personal information we hold about you
  • Request that we correct inaccurate information
  • Request that we delete your personal information, subject to legal exceptions
  • Opt out of marketing emails at any time using the "unsubscribe" link or by contacting us

California residents: Under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), you have the right to know what personal information we collect, use, and disclose; to request deletion or correction of your information; to opt out of the sale or sharing of your personal information; and to not be discriminated against for exercising these rights. We do not sell your personal information.

Residents of other U.S. states may have similar rights under their state laws.

To make a request, contact us using the details below. We will verify your identity before responding and will reply within the time required by applicable law.

Children's Privacy

Our Site is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

Third-Party Links

Our Site may contain links to other websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this page periodically.

Contact Us

If you have any questions about this Privacy Policy or want to exercise your privacy rights, please contact us:

Integrity Furniture

Address: 2375 E Tulare Ave, Tulare, CA 93274, United States2375 E Tulare Ave, Tulare, CA 93274, United States

Email: contact@integrityfurniture.shop

Phone: +1 (559) 571-7433

Business Hours: Monday – Friday, 9:00 AM – 5:00 PM PT